Questions?

Navigating your benefit selections can be a complicated process. The Graham Company's Employee Benefits Service Line is here to help!

Employees that have inquiries related to claim payment, coverage explanations and eligibility are encouraged to call the insurance company as a first step to resolve the inquiry. If you feel that you still need assistance after contacting the insurance company, The Graham Company, Birch's insurance broker, provides a call center to assist employees with inquiries related to claim payment, coverage explanations and eligibility. The Graham Company Employee Benefits Service Line can answer inquiries related to Medical Insurance, Dental Insurance, Life and Disability Insurance. The service line is staffed Monday through Friday from 9:00 AM to 5:00 PM EST.